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FAQ (Frequently Asked Questions)

Mask

  1. What happens if a student refuses to wear a mask?
    1. Masks are mandatory while on campus  and part of the NMDOH Health Order. If a student refuses to wear a mask appropriately. Administration will determine if the student will be permitted to continue attending school in-person or if they will be moved back to remote learning as a safety precaution. Please remember that COVID safe practices are our collective responsibility. Students and staff need to work together to hold each other accountable and keep each other safe.
  2. Are neck gaiters, face shields, vented masks, bandanas permissible as masks?
    1. No. Face shields, vented masks, bandanas, neck gaiters, etc. are not permitted in place of a mask per COVID safe guidelines.
  3. What if a student does not have a mask?
    1. Provide a mask to students who do not have one. Each classroom tote has 50 masks. 

      If you run out please contact Mr. Alzaga by email. If you notice that masks are running low, please put in a request so they may be refilled before you run out. Administration and security monitor student drop-offs and building entrances and will give masks to any student not wearing one.

Meals

  1. Where will students eat?
    1. All students are able to eat for free at Volcano Vista this year. Students will be able to pick up Breakfast and lunch at our eateries. 
  2. Will water fountains be running?
    1. Yes, however, We encourage you to bring a filled water bottle from home. There are 8 water filling stations located in every hall

Classes and Classrooms

  1. How will we social distance in classrooms?
    1. Desks, tables, and chairs will be marked to indicate that they should not be used to ensure distancing. With only a limited number of students permitted on campus at a time, and many students choosing to remain in remote learning, we anticipate being able to maintain social distance. If any classrooms are unable to meet distance guidelines, we will work together on a case-by-case basis to determine a solution.
  2. Is the VVHS Wi-Fi sufficient for our needs?
    1. According to APS, the bandwidth is sufficient to meet our instructional needs.​​​​​​​

Restrooms

  1. How will we maintain COVID safe practices in the restrooms?
    1. ​​​​​​​​​​​​​​​​​​​​​Occupancy numbers are posted at each restroom. Stalls, urinals, and sinks will be taped off. If there is a line for the restroom, students need to follow the markings on the floor and wait six feet apart.​​​​​ We will monitor restrooms to the best of our ability, but we will also rely on students being responsible and conducting themselves appropriately. If you see anything inappropriate happening in a bathroom, please notify an adult. Remember that COVID safe practices are our collective responsibility. Students and staff need to work together to hold each other accountable and keep each other safe. Once we go hybrid, office and student aides will be monitoring the number of students entering the restroom at one time. Restrooms will be deep cleaned nightly
  2. What if a restroom runs out of supplies?
    1. Custodians have a schedule to check on the restrooms and supplies throughout the day. They will be responsible for completing a cleaning log during the day. If you discover that a soap or paper towel dispenser is empty, contact the office and we will send a custodian over to refill it.
  3. Will students be permitted to use the restroom during class time?
    1. Yes, students will be permitted to go to the restroom during class. Teachers have a process to limit the number of students in the restroom during class time. We will monitor restrooms to the best of our ability, but we will also rely on students being responsible and conducting themselves appropriately. If you see anything inappropriate happening in a bathroom, please notify an adult. Remember that COVID safe practices are our collective responsibility. Students and staff need to work together to hold each other accountable and keep each other safe. 

General Questions

 

  1. Who will monitor students on campus?
    1. Administration, CSAs, and staff will monitor students. Please remember that COVID safe practices are our collective responsibility. Students and staff need to work together to hold each accountable and keep each other safe.
  2. What is the ventilation situation?
    1. Every classroom and office has been refitted with a MERV-13. 
  3. What happens if a student is suspected of having COVID-19?
    1. Stay home. If a student is suspected of having COVID-19, that student will be evaluated by the nurse who will then follow the appropriate protocols.
  4. What are we doing to keep teachers and students safe during their time on campus?
    1. ​​​​​​​We are following all NMDOH and CDC guidelines for reentry including cleaning and sanitation, masks, distancing, and ventilation improvements.​​​​​​​
  5. How will counseling services be available to all students?
    1. ​​​​​​​Students will have the opportunity to see a counselor if they need to, regardless if the student is on campus or participating through remote learning. Students will be able to sign up to visit with their assigned counselor via the counseling website. Counseling Services 

COVID Safety and Protocols

 

1.     Will my student be marked absent when in quarantine? 

  • They will have an attendance code of QT for the duration of their quarantine. 

2.     Are masks required for students and staff while in the building?

  • Yes. Everyone in the building is required to wear a mask always covering their mouth and nose. 

3.     Will my student have access to work during the quarantine period?

  • Yes. Students will need to contact (email) their teachers to let them know they are in quarantine. Teachers may have a variety of ways to support their students during this time to prevent loss of material/education. 

4.     Is it my student’s responsibility to reach out to his/her teachers for work?

  • Yes. It is important that your student communicates directly with his/her student regarding work during their quarantine period. 

5.     Will the school close?

  • No. We have been told that the school will remain open. 

6.     Are the positive cases being reported to NMDOH and APS?

  • Yes. Every case is reported by administration to both NMDOH and APS. 

7.     Will the school be deep cleaned?

  • No. The custodial staff clean our building on a daily basis, but we have been advised that no deep cleaning will be done. 

8.     Is there only 1 lunch for all students?

  • Yes. We can accommodate all of our students at one lunch because we have eateries open throughout the school building. We do not have one centralized cafeteria. In addition, we have tables available for students outside in the back to eat.

Staff Specific Information

  1. How will teachers be able to clean in-between academic support sessions?
    1. Each teacher can decide what works best for them. For example, each classroom tote has Clorox wipes. Teachers would be required to use a wipe to clean any frequently touched surface, such as a door handle.
  2. How do teachers maintain social distancing when greeting students? What should teachers do as students arrive
    1. Teachers should be in the vicinity of the door but far enough away to maintain six feet of distance. This is a good time to check for masks and remind students to use hand sanitizer. Teachers should monitor students for any symptoms that are readily apparent such as:
      1. Cough

      2. Shortness of breath or difficulty breathing

      3. Fatigue or lethargy

      4. If a student is displaying symptoms, contact the office.

  3. What should I do if I think that one of my students has COVID-19?

    1. Student will be isolated from the rest of the class. The teacher will notify an administrator who will then notify the nurse. The nurse will escort the student to one of the waiting rooms.